Overview

The Operations Director serves as a strategic leader responsible for overseeing the administrative, financial, and operational excellence of Epic Church. This role ensures seamless church operations while fostering an environment where people can encounter Jesus and grow in their faith journey. The ideal candidate will be a servant leader who thrives in a dynamic ministry environment and is passionate about stewarding resources to advance God's kingdom.

Responsibilities 

• Administration & Operations:
  • Ensure compliance with all regulatory requirements including annual filings, licensing, permits, and business registrations
  • Strategically manage vendor relationships including general contractors, security, custodial services, parking, and professional service providers
  • Manage weekday volunteer teams and coordinate their activities
  • Provide leadership and direction to weekday volunteer team and support staff including Office Coordinator and Operations/Finance Analyst
  • Coordinate with contracted bookkeeping and HR services
    

• Facilities Management:
  
  • Provide comprehensive oversight of all church facilities and properties
  • Serve as primary contact for current properties and future real estate opportunities
  • Negotiate and manage service agreements for maintenance, insurance, and security
  • Oversee utility management and custodial operations
  • Implement and maintain security protocols across all facilities
  • Evaluate and approve external event requests from community partners
  • Explore and manage event space rental opportunities

• Financial Stewardship:
  • Partner with Executive Pastor in strategic budget planning and administration
  • Ensure timely completion and distribution of monthly and annual financial reports
  • Support annual board meetings with comprehensive financial analysis and reporting
  • Maintain and develop banking relationships
  • Enhance the church's giving systems and donor engagement
    
    • Cultivate relationships with donors through strategic meetings and giving campaigns
    • Ensure excellent donor communication through quarterly statements, updates, and notifications
    • Develop and implement giving challenges and stewardship initiatives
• Human Resources Leadership:
  
  • Serve as Human Resources Director for all church employees
  • Lead hiring processes from recruitment through onboarding and integration
  • Manage employee benefits including retirement plans, insurance, and additional benefits
  • Develop and maintain current job descriptions for all positions
  • Support supervisors in conducting meaningful performance reviews
  • Ensure every staff member has a personal and professional growth plan
  • Maintain organizational charts for staff and key volunteer positions
  • Serve as primary liaison with HR contractors
  • Develop and update employee handbook with current policies and procedures
    

Qualifications  

• Spiritual Foundation: Committed follower of Jesus Christ with a mature faith and desire to see others grow spiritually
• Leadership Experience: Proven track record of successfully leading teams and managing multiple priorities
• Ministry Heart: Passion for the local church and connecting people to Jesus and community
• Professional Competencies:
  
  • Strong financial acumen with budget management experience
  • Excellent organizational and project management skills
  • Experience with church management software (Planning Center preferred)
  • Proficient in Microsoft Office Suite and Google Workspace
  • Strong written and verbal communication skills
  • Ability to maintain confidentiality and handle sensitive information

Values

• Embodies Epic Church's five staff values: Life-Giving, Team First, Get To, Bring Our Best, Get Better
• Servant leadership mindset with relational and teachable spirit
• Detail-oriented with willingness to handle both strategic and operational tasks
• Flexibility and adaptability in a growing church environment
• Professional demeanor with ability to represent the church well to external partners

To apply, email recruiting@epicsf.com.

Overview

The Production Director is responsible for leading Epic’s Production Team by providing vision, direction, and support to ensure engaging and distraction-free worship experiences for our Sunday gatherings, Student Nights, and special events. This role oversees all audio, visual, and lighting (AVL) needs across services and events, manages and develops a thriving volunteer team, and ensures that all production systems and environments reflect excellence, creativity, and clarity.

Responsibilities 

• Leadership & Team Development:
  • Recruit, train, and empower a thriving volunteer team to run Sunday services, Student Nights, and special events.
  • Build effective systems for onboarding, scheduling, communication, and team development.
  • Lead weekly pre-service production meetings and ongoing volunteer training events.
  • Foster a culture of service, encouragement, and excellence within the Production Team.
• Worship & Event Production:
  • Lead the execution of excellent Sunday worship gatherings (in-person and online).
  • Provide FOH audio leadership during Sunday services and rehearsals.
  • Support the technical needs of Student Nights, Prayer Nights, Nights of Worship, and other ministry events.
  • Oversee AVL production for mid-week band rehearsals and special gatherings.
• Systems & Operations:
  • Maintain and improve Epic’s production systems, equipment, and workflows.
  • Ensure that all services and events are distraction-free, engaging, and aligned with Epic’s vision.
  • Manage Planning Center Online (PCO) service flows and administrative details for weekly gatherings.
  • Work with staff and contractors as needed to design, upgrade, and maintain AVL infrastructure.
  • Oversee recording, post-production, and uploads of required media content.
• Collaboration & Future Planning:
  • Partner with Epic’s leadership to align production with worship and creative vision.
  • Evaluate and improve creative systems to better serve the congregation and community.
  • Participate in staff meetings, strategy sessions, and long-term planning conversations.
    

Qualifications  

• Strong personal faith in Jesus Christ and a passion for working with people.
• Active participation in the Epic community (growing spiritually, groups, service, giving, inviting others)
• Demonstrated ability to recruit, lead, and develop volunteers.
• Skilled in FOH Audio, with strong working knowledge of AVL systems.
• Teachable, relational, and collaborative spirit.
• Organized, dependable, and able to take projects from start to finish.
• Self-motivated, with excellent communication and interpersonal skills.
• Positive, “yes we can” attitude with the ability to pivot under pressure.

Values

• We prioritize the message of Jesus Christ in everything we do.
• Excellence: We strive for excellence in every aspect of our ministry.
• Collaboration: We believe in working together as a team to fulfill the mission of Epic Church.

To apply, email recruiting@epicsf.com.